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MoviePass Is Apparently Having Some Serious Customer Service Problems
MoviePass has become an incredibly popular service over the last several months since dropping the price. However, with the massive influx of users has come an equally massive influx of user complaints. MoviePass has over 1.5 million subscribers now, but not all of them are happy. MoviePass' social media outlets are being filled up by frustrated customers who have signed up for the service, but have yet to be abler to use it, and are apparently having difficulty getting a response from the company.
MoviePass is a two-part system. The first part is a free app in which the user selects the theater, film, and showtime they want to attend. This authorizes the ticket price amount on a special MoviePass debit card linked to the account which the user then runs at the box office to buy the ticket. The problem that people are having, according to Buzzfeed, is that many have yet to receive their debit card in the mail, even after signing up months ago. Many have resorted to publicly complaining to MoviePass via social media platforms like Facebook and Twitter after traditional attempts to reach customer service have failed. It seems that the more visible complaints have had limited success for some, but not all.
The really frustrating thing is that this issue is not new. MoviePass was transparent when it received the first influx of new subscribers that it would take longer than promised to get debit cards in the mail. The normal five to seven day turn around was expanded to two to three weeks. However, months later it seems that MoviePass is still playing catch up, and the company hasn't been able to meet the extended window for everybody.
Since the complaints seem to be limited to receiving the debit card, it would appear that most of those that have it are happy with how the service works. The recent decision by MoviePass to remove a few AMC theaters from those available to its user base could have upset some subscribers, though that would appear to be a small fraction compared to those who are still waiting to even see what all the fuss is about when it comes to MoviePass.
While MoviePass clearly knew that the price drop would bring new users, it appears that even it weren't quite prepared for the size of the increase. Time will tell whether MoviePass is able to catch up or whether it's going to end up with a large number of dissatisfied customers. While those unhappy customers might be a small fraction of the total, MoviePass is banking on having the largest possible user base in order to have the power to work with theaters in order to get better deals on ticket prices. Several theater chains are coming out with competing services, so if MoviePass makes people angry, there will be other places for them to go.
With Avengers: Infinity War coming out this week, Screen Junkies decided to do an honest trailer for Edward Norton's The Incredible Hulk. This was the Marvel movie that came out right after Iron Man and before Marvel Studios knew where they were headed. The movie is part of the MCU, but in a way it
The Incredible Hulk | ScreenRant
Chris Pratt surprised young fans at a 'Jurassic World' screening — and it was so sweet Posted By Josh Polgrean Chris Pratt reprises his role as raptor trainer Owen Grady in "Jurassic World: Fallen Kingdom" — and the leading man's fans know he's a hero in real life, too.
Chris Pratt Surprises Kids at 'Jurassic World: Fallen Kingdom
Child's Play creator and franchise writer Don Mancini still has a business with the Chucky character, but MGM owns the rights to the first film, and that's what it is remaking. This offended Don Mancini and hurt his feelings because it's not like Chucky and Child's Play have been gone since the 1988 original.
The Chucky Creator Was Offended By The Upcoming Remake
It took a lot of people who had a lot of faith to make A Quiet Place a movie that has become one of the biggest hits of the year. It turns out that one of the most important voices may have
George Clooney Actually Had One Recommendation For A Quiet Place
When you have an actor who is as high profile as Michael B. Jordan making a cameo in a big budget movie, the secret will often leak out at some point. Yet when Jordan played a small, but integral role in this summer's Kin, the secret was so safe that many people still don't know the actor was in the movie.
73 Questions With Michael B. Jordan | Vogue - YouTube
Subscribe To Terminator: Dark Fate Is Rated R And Continues John Connor's Story, James Cameron Confirms Updates close Subscribe To Terminator: Dark Fate Is Rated R And Continues John Connor's
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Why Us Kicks Off With That Hands Across America Ad
Similar to the film, Vulko was a mentor and advisor to Aquaman after failing to prove Orm killed Arthur's mother. In an effort to get Aquaman to claim his throne, he orchestrated the entire Atlantean war by hiring Black Manta to steal an Atlantean artefact and calling the Trench to attack both Aquaman and Ocean Master.
New Aquaman images show off Willem Dafoe as Vulko
A decent chunk of people think that it's going to very nearly sweep the acting categories as 34 percent in a recent poll think A Star is Born will take three of the four acting awards and almost two-thirds believing it will take at least two. And all this is on top of Best Picture
A Good Chunk Of People Think A Star Is Born Is Going To Win
The fun superhero film reshot the intro scene for its villain, Dr. Sivana (Mark Strong), because the room he was in was a bit too sterile. In Shazam! , Dr. Sivana is a man obsessed with breaking into the Rock of Eternity and freeing the Seven Deadly Sins, a group of demons who symbolize the worst traits in humanity.
Avengers: Infinity War - Trailer #2. it's still going to be a lot of fun because they want it to make money. Or Thor will also be present at the final Wakanda
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